Help and operations
Contact Second Move
Use the address that matches your request. Never email a chess password, payment-card number, or other sensitive credential.
Last updated: July 27, 2026
Beta support
For account-validation problems, diagnosis requests, or general beta questions, email support@secondmovechess.com.
Target response time: two business days during the private beta.
Privacy requests
For access, correction, deletion, consent, or data-use questions, email privacy@secondmovechess.com. Include the email address used for the beta and the chess platform, but do not include your chess password.
Legal notices
Email legal@secondmovechess.com.
Beta limitations
Second Move is a pre-launch AI chess-coaching product. Recommendations may be incomplete or wrong, availability may change, and no rating improvement is guaranteed. The service is for post-game learning, not live assistance.
Security
If you believe beta data or an account has been exposed, use the support address with the subject “Security issue.” Do not send exploit details containing personal information until we respond with handling instructions.